THONARIX Money Back Guarantee Policy

At THONARIX, we prioritize customer satisfaction. Our Money Back Guarantee policy reflects our commitment to delivering superior quality and service integrity. We ensure a risk-free shopping experience, complete with a comprehensive returns process.

Eligibility Criteria

• Products must be returned within 30 days from the date of purchase.
• Items must be in their original condition, including packaging, labels, and accessories.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Return Process

1. Contact THONARIX Customer Service at support@thonarix.com to initiate a return request.
2. Receive a Return Merchandise Authorization (RMA) number from our support team.
3. Securely package the item(s) and include the RMA number within.
4. Ship the package to the address provided by THONARIX return instructions.

Refunds

Once your return is received and inspected, THONARIX will notify you of the status of your refund. Upon approval, refunds will be processed to the original payment method within 5-7 business days. Please note, shipping costs are non-refundable.

Exclusions

• Personalized or custom-made products are exempt from our Money Back Guarantee.
• Clearance items and final sale products are non-returnable.

Contact Us

For further inquiries on our Money Back Guarantee, please reach out to THONARIX Customer Service at (555) 123-4567 or at our office located at 1234 Business Parkway, Suite 100, Metropolis, NY 10001.

Thank you for choosing THONARIX, where your satisfaction is our priority.